Careers

Employment Opportunities

At BHFCU, we’re more than a credit union. We’re a community dedicated to helping our members achieve their financial goals. We believe that great service starts with great people, and we’re always looking for talented, passionate individuals to join our team.

Collector/Loan Officer

Loans

9000 Kanis Road, Little Rock, AR

Full-Time

Company Description

Baptist Health Federal Credit Union is a trusted financial services provider based in Little Rock, Arkansas. Committed to helping members achieve financial well-being, the credit union offers a variety of banking products and services tailored to meet diverse needs. With a focus on exceptional member service and community support, Baptist Health Federal Credit Union emphasizes trust and financial empowerment. The company operates from its headquarters at 9000 Kanis Rd, serving members with integrity and dedication. Join a team where your contributions truly make a difference.

Role Description

This is a full-time, on-site role based in Little Rock, AR, for a Collector / Loan Officer. The role involves managing loan portfolios, ensuring timely payments, and offering personalized financial solutions to members. Responsibilities include reviewing loan applications, processing payments, contacting members for past-due accounts, and negotiating payment plans. Other duties involve analyzing financial documentation, ensuring compliance with credit union policies, and providing exceptional customer service. The role focuses on effective communication and a customer-first approach to drive successful financial outcomes.

Qualifications

Strong knowledge of loan processing, reviewing financial documentation, and managing collections

Experience with customer communication, conflict resolution, and providing excellent member service

Numerical proficiency, attention to detail, and analytical skills for identifying solutions

Ability to maintain confidentiality and ensure compliance with financial regulations and organizational policies

Proficiency in standard office software and financial tools; experience with credit union systems is a plus

Problem-solving skills and ability to work effectively in a team-oriented environment

High school diploma or equivalent; additional certifications or coursework in finance or business are advantageous

Previous experience in a credit union, bank, or similar financial institution is preferred

Please email resume to mgorman@baptist-healthfcu.com and include desired position in the subject line.

Why Work with Us?

100% Paid Health, Dental & Vision
‍We offer comprehensive health, dental, and vision insurance plans with 100% of your monthly premiums paid by us.

Retirement
‍Our 401(k) retirement program
includes a generous employer match to help you build long-term financial security.

Paid Time Off & Holidays
‍Salary employees are eligible for paid time off. All BHFCU employees enjoy federal holidays off, and no weekends are required.

Life & Disability Insurance
‍We provide free life insurance at twice your salary (up to $100,000) and disability insurance at no cost to you.

Equal Opportunity Employer
‍Baptist Health Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or genetics.